What should a security guard do if approached by the media?

When approached by the media, the most appropriate action for a security guard is to politely refer them to their supervisor or the designated media representative. This approach is crucial because security personnel are typically not authorized to speak on behalf of the organization or provide sensitive information. The designated media representative is trained in public relations and communication protocols, ensuring that any information released is accurate and aligned with the organization's policies.

By directing media inquiries to the proper authority, the security guard helps maintain operational security and protects the organization from the potential dissemination of misinformation. This is vital in a security context, where the details of incidents or internal procedures could be sensitive or subject to legal ramifications. Additionally, this method preserves professionalism and prevents the security guard from being put in an uncomfortable or potentially compromising position.